Policies
Shear Madness Fabrics
Orders:
All Sales are Final.
Once an order is placed a customer cannot request for the order to be canceled.
Refunds:
Orders:
All Sales are Final.
Once an order is placed a customer cannot request for the order to be canceled.
Refunds:
Please inspect your fabric upon receiving it for any issues. Within 3 days of receiving your fabric you may be eligible for a refund or partial refund.
**If the fabric is cut less than 36"
**If there is a flaw/hole larger than a quarter more than 4" from the selvege.
You will not be eligible for any refund/returns on fabric that has been washed or if the fabric was sold as flawed during a sale.
Please be aware when making a preorder purchase of the 8-12 week turnaround time frame! If a Paypal Claim is made before that time has ended and we have received no communication (via email or through Facebook), the order will be cancelled and refunded.
Shipping Times:
When the preorder arrives, shipping times will be slower due to the processing time. Please allow up to 2 weeks for all preorders to be shipped. Updates will be made in the Shear Madness Fabrics Facebook group. I strive to get the preorders out faster than this but round sizes vary and may require more time than others.
Retail orders will ship out within 24-72 hours. If a shipment of preorders has come in, that time frame may move to 5 business days but I will be as dilligent as I can to comply with the 24-72 hours. During a sale, depending on how many orders, I may need to lengthen shipping time as well but I will, again, update the shipping information in the group.